Need Help? Email help@robinson.tech

minimum standards

hardware

  • Core i5 Processor 6 core / M1 or better
  • 512GB Solid State Drive (SSD)
  • 16GB RAM / 8GB Mac
  • software

  • Windows 10/11 Pro or macOS Monterey 12.6.9 or above
  • Microsoft Office 365
  • Google Workspace
  • Adobe Creative Cloud
  • Windows Server 2016 or later
  • network

  • Business Grade Router / Firewall (hardware must not be End of Life with vendor)
  • Managed Network Switches Only
  • Offices have live ethernet ports (not using wifi on business computers unless necessary)
  • Proper place to keep network equipment (shelves or network rack)
  • No users logging into the server
  • Remote access must be done securely using a VPN solution
  • workstation/end-user

  • Passwords meet Microsoft standard (min. of 12 characters, a combination of uppercase letters, lowercase letters, numbers, and symbols, and reset every 60-90 days)
  • A password manager and MFA is used
  • Passwords not to be left written down
  • Workstations auto lock after 15 min of inactivity or less
  • Workstations left on so updates can be applied overnight
  • Users have their own login, no sharing passwords or using generic logins (eg. Front desk)
  • Workstation must be no older than 5 years of age
  • Workstation must have a minimum of a 3-year warranty (5 year if available) at purchase